Issue resolved

Discussion in 'iPhone X' started by alexrat1996, Dec 16, 2017.

Thread Status:
Not open for further replies.
  1. J. A.

    J. A. Super Moderator Staff Member

    Joined:
    Oct 26, 2014
    Messages:
    19,908
    Likes Received:
    25,353
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    There’s no damage. Clean your screen thoroughly up there. It’s a tiny piece of dust, reflecting the light you’re shining on it.
     
    • Like Like x 1
  2. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    T
     
    • Like Like x 2
  3. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    R
     
    • Like Like x 2
  4. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    O
     
    • Like Like x 2
  5. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    L
     
    • Like Like x 2
  6. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    L
     
    • Like Like x 2
  7. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    I wouldn't blame the TrueDepth camera if it does in fact give up on you because of that "scratch," just like how everyone has pretty much given up on you and this pointless thread. Stop wasting our time on this forum as well as the iMore forum with these BS posts and move on. And for the love of whomever it is you pray to, get a life!

    Now with that being said if you aren't in fact a troll and have a legitimate issue or question, myself, and I'm sure other members will be more than happy to assist you.
     
    Last edited: Dec 20, 2017
    • Like Like x 3
  8. droidprincess

    droidprincess Well-Known Member

    Joined:
    Oct 22, 2016
    Messages:
    249
    Likes Received:
    569
    Trophy Points:
    93
    Location:
    Cridersville, OH
    IMG_0216.JPG
     
    • Like Like x 2
  9. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Sep 24, 2012
    Messages:
    24,337
    Likes Received:
    20,710
    Trophy Points:
    113
    Location:
    Regina, Canada
    That mark would be considered cosmetic damage and cosmetic damage is not covered under the standard warranty, as has been explained to you in several of your previous threads. It shouldn’t cause problems with FaceID unless it covers the camera.
     
    • Like Like x 2
  10. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Sep 24, 2012
    Messages:
    24,337
    Likes Received:
    20,710
    Trophy Points:
    113
    Location:
    Regina, Canada
    It would be covered under the accidental damage provision in AppleCare+ after payment of the deductible. AppleCare+ includes up to two instances of accidental damage over the two year period.
     
    • Like Like x 1
  11. alexrat1996

    alexrat1996 Member

    Joined:
    Jun 23, 2016
    Messages:
    65
    Likes Received:
    4
    Trophy Points:
    8
    Is a scratch consider an accidental damage or cosmetic if it’s cosmetic I guess apple care plus won’t cover it.
     
  12. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Sep 24, 2012
    Messages:
    24,337
    Likes Received:
    20,710
    Trophy Points:
    113
    Location:
    Regina, Canada
    AppleCare+ should cover any accidental damage to the iPhone that prevents normal operation.
    The answer you want, though, it that Apple will cover it. You won't get that answer from me.
     
    • Like Like x 1
  13. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    The admin is going to end up banning you from this forum.
     
    • Like Like x 1
  14. mattguy10

    mattguy10 Member

    Joined:
    Nov 8, 2017
    Messages:
    44
    Likes Received:
    55
    Trophy Points:
    18
    ^^^This

    I would say OP is on “accidental” damage number 50, so Apple will probably close early when they see him coming.
     
    • Like Like x 3
  15. DarkKnight1968

    DarkKnight1968 New Member

    Joined:
    Sep 4, 2014
    Messages:
    9
    Likes Received:
    6
    Trophy Points:
    3
    Check the iMore forums. OP has the same issues over there as well.
     
    • Like Like x 1
    • Agree Agree x 1
Thread Status:
Not open for further replies.

Share This Page