IPHONE 7 WONT RESTORE OR UPDATE

SAMMIE · Apr 14, 2019

I downloaded a software update 2 weeks ago; but now my phone wont turn on or communicate with itunes ! Please help !

JandN2639 · Apr 14, 2019

Maybe it needs charging?

sprof · Apr 14, 2019

SAMMIE said:
I downloaded a software update 2 weeks ago; but now my phone wont turn on or communicate with itunes ! Please help !

Does your computer make a sound when you connect your phone to it?

MidnightOwl9 · Apr 16, 2019

If your iphone 7 won't turn on after a software update, it's best to contact Apple support. I just downloaded ios 12.2 on my iphone 6 & the phone works fine, so yours should be, too. Had a firewall hassle at first but I fixed that so everything went smoothly after that.

sprof · Apr 16, 2019

MidnightOwl9 said:
If your iphone 7 won't turn on after a software update, it's best to contact Apple support. I just downloaded ios 12.2 on my iphone 6 & the phone works fine, so yours should be, too. Had a firewall hassle at first but I fixed that so everything went smoothly after that.

Mine died after updating to 12.2. I had to press and hold a combination of buttons to get it to the Apple logo and then my PC to recognize it. Then started fresh with iTunes.

933 · Apr 18, 2019

Hold the volume down and power button until the Apple logo appears then let go of the buttons. If that doesn’t work, do the same but keep holding the buttons until the phone goes into DFU mode, then plug it into your computer and restore it. Hope you get it resolved. If all else fails get ahold of apple.

SAMMIE · Apr 20, 2019

933 said:
Hold the volume down and power button until the Apple logo appears then let go of the buttons. If that doesn’t work, do the same but keep holding the buttons until the phone goes into DFU mode, then plug it into your computer and restore it. Hope you get it resolved. If all else fails get ahold of apple.

How do i get my iphone 7 to go into ZDFU mode ??