IPHONE 7 WONT RESTORE OR UPDATE

Discussion in 'iPhone 7' started by SAMMIE, Apr 14, 2019.

  1. SAMMIE

    SAMMIE Member

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    I downloaded a software update 2 weeks ago; but now my phone wont turn on or communicate with itunes ! Please help !
     
  2. JandN2639

    JandN2639 Active Member

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    Maybe it needs charging?
     
  3. sprof

    sprof Member

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    Does your computer make a sound when you connect your phone to it?
     
  4. MidnightOwl9

    MidnightOwl9 Well-Known Member

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    If your iphone 7 won't turn on after a software update, it's best to contact Apple support. I just downloaded ios 12.2 on my iphone 6 & the phone works fine, so yours should be, too. Had a firewall hassle at first but I fixed that so everything went smoothly after that.
     
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  5. sprof

    sprof Member

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    Mine died after updating to 12.2. I had to press and hold a combination of buttons to get it to the Apple logo and then my PC to recognize it. Then started fresh with iTunes.
     
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  6. 933

    933 Well-Known Member

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    Hold the volume down and power button until the Apple logo appears then let go of the buttons. If that doesn’t work, do the same but keep holding the buttons until the phone goes into DFU mode, then plug it into your computer and restore it. Hope you get it resolved. If all else fails get ahold of apple.
     
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  7. SAMMIE

    SAMMIE Member

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    How do i get my iphone 7 to go into ZDFU mode ??
     
  8. JandN2639

    JandN2639 Active Member

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