Iphone 5 loadspeaker button disabled

Discussion in 'iPhone 5' started by jitensetia, Jul 20, 2015.

  1. jitensetia

    jitensetia New Member

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    Hi,

    I have a weired issue as below:-

    1. my loudspeaker button is disabled in incoming and outgoing calls.
    2. Also my voice does not go to other party and even I cannot hear anyone voice, but ringer is working good. I get the call and when I pick up, the speaker comes up disabled.

    Please help
     
  2. J. A.

    J. A. Super Moderator Staff Member

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    Make sure there's nothing plugged in to your headset jack.
    Adjust your volume using the Volume buttons.
    Also take a look at your headset jack. If there's some debris, remove it.
    Restart and reset (using Home and Power button simultaneously) your device, maybe that'll help.
     
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  3. jitensetia

    jitensetia New Member

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    I did factory reset it via Restore it to iOS 8.4
    But still the issue persists, is it something with hardware...

    I tried with handsfree mode as well, but no good
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    Did you check the headphone jack for debris as J. A. Suggested. Debris jamming the speaker cutoff switch in the headphone jack is one of the most common causes of the speaker not working.
     
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  5. jitensetia

    jitensetia New Member

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    I inserted headphone few times and took out it, but nothing worked.
    I will clean it with dry toothbrush and will let you know.
     
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  6. jitensetia

    jitensetia New Member

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    Hi,
    I'm wandering here and there on shops, but no one is able to fix this. They all have flased IOS again on device but the same problem is there. Also they are assured that there is no hardware problem. What should I do ?

    Is there any audio connector which is damaged? I heared from one of the shopkepper... Please help me.

    I suspect it is a software problem, coz my loudspeaker icon is disabled....
     
  7. bear7962

    bear7962 Well-Known Member

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    Did you clean the headphone jack as J.A. advised? Did you then test the phone out with a different headphone as advised?
     
  8. jitensetia

    jitensetia New Member

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    Yes I cleaned many times but no good.
     
  9. jitensetia

    jitensetia New Member

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    Also one more thing, when I play songs it plays through speaker but the problem is on calling no voice heared and no voice sent to the party
     

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