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Internal Storage Folder Emoty with Accessing Via Computer

pbeck

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Aug 3, 2017
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Good morning,

I was trying to access some photos from my iPhone on my PC, something I have done 100's of times. I plugged up the phone, give it "trust" permissions, click on the phones name, then click internal storage and it says "this folder is empty".

I have tried restarting the computer and the phone with nothing helping. Any ideas?

Thank you!
 
My phone does not have a passcode and I have made sure that I selected "trust". I am not sure what else could be locking it.
 
Is there a little triangle (drop down arrow) next to your phone in File Manager?
 
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