hitting keypad during a call

Discussion in 'iPhone 5c' started by johnv, Jun 14, 2016.

  1. johnv

    johnv New Member

    Joined:
    Dec 1, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    MY i phone 5C,When on a call my face seems to hit certain keys by a simple accidental touch (opens the contact list or sometimes mutes phone or turns on the speaker phone) never had this trouble with my i phone 4??? Please help..
     
  2. DaveM

    DaveM Active Member

    Joined:
    Mar 23, 2011
    Messages:
    882
    Likes Received:
    237
    Trophy Points:
    43
    Location:
    Lost In Middle America
    There's a proximity sensor which detects when you put the phone up to your face. It's supposed to shut off the touch screen so that this doesn't happen. It sounds like yours isn't working properly. I'd first do a hard reset, just to be sure that it's not a software issue. Any chance your 5C is still under warranty? Apple Care Plus?
     
    • Like Like x 3
  3. bear7962

    bear7962 Well-Known Member

    Joined:
    Feb 8, 2013
    Messages:
    1,736
    Likes Received:
    982
    Trophy Points:
    113
    The proximity sensor is turned off when you have the phone on speaker. Check that out.
     

Share This Page