Help retrieving messages

Discussion in 'iPhone 11 Pro' started by dwellselectric, Aug 3, 2020.

  1. dwellselectric

    dwellselectric New Member

    Joined:
    Jun 4, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Hello everyone I could use a little help if you don’t mind. So I had an issue where I could not remember my passcode to my phone so I had to do a factory reset on my iPhone 11 promax. So I did the reset and I did a back up from the cloud because every single night at midnight I pack up all my text messages and everything since this is a business phone. Well I couldn’t remember the password To my keychain so I change the password to the keychain so everything is good I have all my passwords everything came through the cloud however the only thing that did not come through where my messages. So I kept getting a little message on the bottom when I click into text messages and it said it is retrieving messages from the cloud and no messages ever came through I can’t seem to retrieve them does anyone have a solution for this? I really really need those messages!
     
  2. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Sep 24, 2012
    Messages:
    24,360
    Likes Received:
    20,729
    Trophy Points:
    113
    Location:
    Regina, Canada
    Can you access your messages on another device?
     
  3. dwellselectric

    dwellselectric New Member

    Joined:
    Jun 4, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    No I cannot. I just spoke to my 4th technician and apparently this is a new issue going on with Apple. It started on august 1st and they are working on repairing it
     

Share This Page