hi, all. please help!
I have an iphone 12 pro.
177.6 of 256 GB used
fully charged battery.
I updated the OS to 16.1.1. after that i started having problems:
My phone would just freeze every 30-60 minutes. It didnt seem to matter what i was doing: listening to music, emailing, on FB, on safari, or making a call. it just froze. occasionally the screen would then turn black. sometimes it would start up/turn on again.
i have been resetting the phone each time:
vol up button, vol down button, then hold power button until the white apple appeared. it would work for a while and then freeze again.
I just updated to OS 16.1.2 today. It still freezes.
I dont think it is due to a couple of new apps i downloaded, but unsure.
please help—is there a fix? is this malware? something else? thanks in advance for your help.
I have an iphone 12 pro.
177.6 of 256 GB used
fully charged battery.
I updated the OS to 16.1.1. after that i started having problems:
My phone would just freeze every 30-60 minutes. It didnt seem to matter what i was doing: listening to music, emailing, on FB, on safari, or making a call. it just froze. occasionally the screen would then turn black. sometimes it would start up/turn on again.
i have been resetting the phone each time:
vol up button, vol down button, then hold power button until the white apple appeared. it would work for a while and then freeze again.
I just updated to OS 16.1.2 today. It still freezes.
I dont think it is due to a couple of new apps i downloaded, but unsure.
please help—is there a fix? is this malware? something else? thanks in advance for your help.