Cannot add new mail account

Discussion in 'iPhone 7 Plus' started by kmtech, Feb 19, 2019.

  1. kmtech

    kmtech New Member

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    I have the latest official software. 12.1.4 and iPhone 7 Plus.

    I have around 7 alternative email accounts. I wanted to add another:

    Settings
    |
    Passwords & Accounts
    |
    Website & App Passwords
    Auto fill Passwords
    ACCOUNTS

    ... all greyed out unresponsive
    email 1-7
    Add Account
    ......,

    There does not seem to be a way to add an account now. The Add Account button is greyed and unresponsive. Neither can I click on any of my email accounts to view the password server fields etc

    Can anyone help?
    Thanks
     
  2. J. A.

    J. A. Super Moderator Staff Member

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    Welcome to iPhone Forums!

    Take a look at your restrictions.
    Go to Settings - Screen Time - Content & Privacy Restrictions - Allow Changes, and make sure “Allow” is selected there.
     
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  3. kmtech

    kmtech New Member

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    Hi thank you so much - I never would have guessed this!
     
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  4. J. A.

    J. A. Super Moderator Staff Member

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    Glad to help. :)
     

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