Hi I have a puzzle I am in need of help with......
I purchased two iphone 4 phones about 3 years ago and set them up on one account one apple id, email address etc.
One phone was for me and one for my husband.
Last year we broke up and at the end of the year I backed up my phone on my phone and it resulted in me getting all of his contacts and his photos. And he was unable to access facebook.
We contacted apple and they talked us through changing some settings we sorted out the photos and the contacts and facebook.
We didn't do whatasapp or txt messages.
I have purchased an iphone 6 and I need to back up my phone again but I need to do it on my laptop this time.
I am a bit bothered that the same thing will happen again but not necessarily with the contacts as I believe this has been resolved but it could happen for whatsapp.
I have spoken to apple and they were unable to advise me.
But if I create a new apple Id and use a different email address then back the phone up to the itunes store would this then resolve the problem?
I purchased two iphone 4 phones about 3 years ago and set them up on one account one apple id, email address etc.
One phone was for me and one for my husband.
Last year we broke up and at the end of the year I backed up my phone on my phone and it resulted in me getting all of his contacts and his photos. And he was unable to access facebook.
We contacted apple and they talked us through changing some settings we sorted out the photos and the contacts and facebook.
We didn't do whatasapp or txt messages.
I have purchased an iphone 6 and I need to back up my phone again but I need to do it on my laptop this time.
I am a bit bothered that the same thing will happen again but not necessarily with the contacts as I believe this has been resolved but it could happen for whatsapp.
I have spoken to apple and they were unable to advise me.
But if I create a new apple Id and use a different email address then back the phone up to the itunes store would this then resolve the problem?