- Joined
- Jun 23, 2016
- Messages
- 65
- Reaction score
- 4
I have and iPad Pro 9.7 from express replacement only 7 days old.
When I took to Apple next day when I got replacement due to dust under the selfi camera the genius cleaned it .
Two days later I noticed a deep scratch that’s like a rain bow affect not sure if the lady at Apple scratched it and it was in a case targus that’s protects the screen.
The scratches do affect the screen viewing.
I have apple care plus and an appointment at a new Apple store location this weekend can I pay the fee to get it replaced and I didn’t scratched it all ?
Other people are giving me less information
When I took to Apple next day when I got replacement due to dust under the selfi camera the genius cleaned it .
Two days later I noticed a deep scratch that’s like a rain bow affect not sure if the lady at Apple scratched it and it was in a case targus that’s protects the screen.
The scratches do affect the screen viewing.
I have apple care plus and an appointment at a new Apple store location this weekend can I pay the fee to get it replaced and I didn’t scratched it all ?
Other people are giving me less information