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Two iphone -> PC issues (Pictures & trust)


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Jan 21, 2015
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I have just re-installed Win 7 on my PC from scratch and added a couple hundred updates.. I also loaded current versions of iTunes, java, and MS office 2010. There are two iPhone 6 + w/IOS 8 related problems, first is I get the trust question every time I connect the iPhone to the USB. Second, it reports there are no new pictures on the iPhone when there clearly are.

I have read many comments on both of these, but so far nothing seems to work. One said to re install Apple Mobile Device support service but that service doesn't even exist on my system. Another said to disable PASSCODE and that doesn't exist on my iPhone.

Any ideas on how to fix these?

BTW, before I had to re install win 7, the pictures would copy to the PC just fine, but the trust issue was there and I just learned to live with it.
Thank you J.A. I never thought to re-install a newly installed program... but that did fix it, BOTH PROBLEMS.

Thank you Thank you Thank you Thank you Thank you Thank you Thank you