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Sync problems between iPhone and Outlook (MS Exchange)

Ramon Zammit

New Member
Dec 15, 2014
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Sync problems between iPhone and Outlook (MS Exchange)

Hi all, I have a problem with my iPhone. I have an MS Exchange e-mail account setup on it and whenever I get an e-mail it goes on both the phone and Outlook however when I delete something from Outlook it does not do the same on the iPhone. On the other hand if I delete something on the iPhone it does reflect on Outlook without problems. So its not that there is no sync, the problem seems to be one side only....

Any ideas?

Thanks a lot

J. A.

Staff member
Oct 26, 2014
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Apetlon, Austria
Hi, welcome to iPhoneForums!

If it syncs to Outlook when you did something on your iPhone, then the settings of the Exchange account on your phone are right, as far as I know.

In this case, take a look at the settings of the account online. Login to your account through Safari or another browser and look at your settings there.

If you use the account with Thunderbird or Outlook on your computer, it's also possible that the settings there are the reason for your issue.

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