no service while next to active wifi

Discussion in 'iPhone 7' started by Jim Waltman, Apr 28, 2020.

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  1. Jim Waltman

    Jim Waltman New Member

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    after struggling with this i finally found a workaround. I would look and see it was on wifi, later I would see that it had changed to "no service". Callers would tell me that it is going to voicemail after 2 rings. The caller id would not show up on my recents. If they did not leave a voicemail, I did not know they called. Frustrating for both of us. I changed the interval "auto lock" under "display and brightness" under "settings" ... to "never". Since this requires more battery, I keep my charger plugged in all of the time.
    Havent missed a call since then. Tried support many times
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    The no service indicator means that you have no cellular connection and should have nothing to do with your WiFi connection.
     
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  3. Jim Waltman

    Jim Waltman New Member

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    when i have "no service" anyone that calls it goes immediately to voice mail, does not show up on the recents list and if they dont leave a voicemail, i dont know they called. You are right about the wifi because i can still get to the inet. I have a problem with missed calls. May ed macmahon about my million dollar check
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    Have you tried opening the SIM card tray and re seating the SIM card? If that doesn’t work, try a replacement SIM card.
     
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