Jumps to home screen when typing

[tgnjs]

6s+ w/iOS 9.2.0
When typing in either message or email the phone will jump to home screen & upon return to text/email they are lost.
Help!

 

[J. A.]

Welcome to iPhoneForums!

Try resetting your iPhone. This won't remove data, or change settings. If might help getting rid of the problem you're experiencing.
To reset, press and hold Home and Power button until the Apple logo appears. Then release both, and let the iPhone power up on it's own.

Did you update to iOS 9.0.2 over the air (Settings - General - Software Update)?
Maybe restoring through iTunes will help with your issue. Make sure there's a recent backup (iCloud or iTunes, whichever you prefer).

After restoring, reset your device once more, as described above.

Hope that helps.

 

[hoben02]

If above doesn't work run settings>general>reset>reset all settings


Sent from my iPhone using Tapatalk

 

[vince0190]

check the settings of your phone message

 

[vince0190]

If you go for a diagnosis they're going to restore you to a clean install. So you might as well do that yourself to see if that solves your issue.