Itunes not seeing iphone 6

[wolfman66]

Latest version Itunes 12.3.3 IOS9.3. will not recognize Iphone6. Other computer with older Itune works fine
.I reinstalled Itunes no help. Any ideas?

 

[scifan57]

I've not experience your problem myself but I did fine the Apple help page. If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
It that doesn't work, we'll try something else.

 

[wolfman66]

I've not experience your problem myself but I did fine the Apple help page. If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
It that doesn't work, we'll try something else.

already tried all of that no help Works fine on older ver. of itunes.

 

[DaveM]

Is the phone being recognized by the computer and not iTunes, or not being recognized by either?

 

[wolfman66]

Is the phone being recognized by the computer and not iTunes, or not being recognized by either?

Computer sees the phone asks what to do with it as it always has Itunes recognized my Ipod classic but not the phone. Tried a different cable no change.

 

[Henkie]

You have to delete iTunes complet all files including bonjour and then reinstall That dit the trick fore me


Sent from my iPhone using Tapatalk

 

[DaveM]

You have to delete iTunes complet all files including bonjour and then reinstall That dit the trick fore me.

I agree that this is the next step. See this article:
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

 

[wolfman66]

Thanks for the help. Deleted all files reinstalled and it works. Thanks.

 

[DaveM]

Thanks for the help. Deleted all files reinstalled and it works. Thanks.

You're welcome. Glad you're up and running.