iPhone4S restarts WindowsXP.SP3 when connected over USB

[Knut]

I have iPhone4S. Firmware 5.1. Till 20 days ago I was able to sync iPhone over iTunes that is installed on my WinXP SP3. Now, I have problem that when connect iPhone over USB to PC ... Windows is recognizing devices and get to "Digital Still Camera" ... and at that moment I have "blue screen" and my PC going to hard reboot.

My iPhone is working fine and notebook is working fine untill iPhone gets connected.

Having look at Event Log at windows at the path Event Log > Application > I have found that Apple's Bonjour Service is having error as follows:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4/8/2012
Time: 5:04:47 PM
User: N/A
Computer: ACER
Description:
Faulting application , version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000192f9.


For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 20 30 2e ure 0.
0018: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0020: 20 6e 74 64 6c 6c 2e 64 ntdll.d
0028: 6c 6c 20 35 2e 31 2e 32 ll 5.1.2
0030: 36 30 30 2e 36 30 35 35 600.6055
0038: 20 61 74 20 6f 66 66 73 at offs
0040: 65 74 20 30 30 30 31 39 et 00019
0048: 32 66 39 2f9

If I don't have connected iPhone Bonjour service is starting without any problem.

Any ideas ?
Regards,

K.

 

[zig9449]

Try placing your device into DFU mode and see id the drivers start installing?

 

[Knut]

Try placing your device into DFU mode and see id the drivers start installing?

Ok, i"ll try. Just to mention, when install iTunes i have the problem. When uninstall I don't have problem. Obviously driver version ....

 

[8lucky8]

I had a similar issue and I think its something to do with being able to charge through USB when your computer is off, try disabling [FONT=arial, sans-serif]AppleCharger.sys that's what I did and have had no problems since.[/FONT]

 

[Knut]

I had a similar issue and I think its something to do with being able to charge through USB when your computer is off, try disabling AppleCharger.sys that's what I did and have had no problems since.

How to disable AppleCharger.sys ?

 

[8lucky8]

How to disable AppleCharger.sys ?

if i can recall it is in C:\Windows\System32 just change the name to AppleChargerold.sys or move it to your documents ^^

 

[Knut]

Under C:\Windows\System32 and C:\Windows\System32\Drivers there is no file with name "AppleCharger.sys". In futher, I've tried to Search under C:\ for same file and couldn't find anything ....

There is no such file under my file system....

 

[8lucky8]

then im afraid this is not your problem ^^ sorry i cant help further.