iPhone in recovery mode with no storage :'-(

Discussion in 'iPhone 8' started by Nicola_2017, Feb 24, 2021.

  1. Nicola_2017

    Nicola_2017 New Member

    Feb 24, 2021
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    Please help.
    I was trying to delete text messages and apps from my iPhone as my storage was full.
    The messages were not deleting for some reason so I decided to reboot my phone and then it never came back on fully and stayed on the white screen with apple logo. I put the phone in recovery mode to try and save the photos and videos on there as some of them have stupidly not been backed up through icloud :-( however the software we purchased did not work to restore the phone as the phone does not have any storage.
    I also do not have my apple password so have had to request a new password which I will not receive until 6th March. I'm not bothered about the phone, it's just the photos and videos I really want.
    Is there anything I can do or are they all lost?

    If anyone can help me with this I would be so grateful.



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