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How to get iTunes in Windows Vista/Virtualbox/Ubuntu 8.04 to read iPhone 5


New Member
Oct 17, 2012
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Hi there, I'm new to this forum and new to an iPhone. I'm running Linux/Ubuntu OS on my PC and trying to get my new iPhone 5 to work.

Anyone have any ideas how to get iTunes (most recent) running in Windows Vista in Virtualbox in Ubuntu 8.04 to read the new iPhone 5?

When I go to devices/USB devices, it shows my iPhone 5. However, iTunes is not showing my iPhone on the left bar and I can't figure out how to access the iPhone through iTunes in Vitualbox/Vista. I've shut down and restarted iTunes several times, and then I shut down and restarted Vista, but still the same.

I ran a device connectivity test through iTunes and everything checks out under ports, except "no iPod, iPhone, or iPad found". Below is the entire diagnostic (I replaced some #'s with [NA] as I wasn't sure if I should post on a public form). Any suggestions would be most helpful.

Also, do you know if there is a way to see the iPhone 5 as a drive on either Windows or Ubuntu, so that I could transfer pictures and music back and forth from computer easily without have to go through iTunes or photo program? Thanks.


Microsoft Windows Vista Home Premium Edition (Build 6000)
innotek GmbH VirtualBox
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver
CD Driver DLL
Apple Mobile Device
Apple Mobile Device Driver
Bonjour (333.10)
Gracenote SDK
Gracenote MusicID
Gracenote Submit
Gracenote DSP

iTunes Serial Number [NA]

Current user is not an administrator.
The current local date and time is 2012-10-14 15:40:15.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16002)

Video Display Information

Oracle Corporation, VirtualBox Graphics Adapter

**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: { [NA]}
Description: Intel(R) PRO/1000 MT Desktop Adapter
IP Address: [NA]
Subnet Mask: [NA]
Default Gateway: [NA]
DHCP Enabled: Yes
DHCP Server: [NA]
Lease Obtained: Sun Oct 14 15:02:01 2012

Lease Expires: Mon Oct 15 15:02:01 2012

DNS Servers: [NA]

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-14 15:32:21.

**** Device Connectivity Tests ****

iPodService is currently running.
iTunesHelper is currently running.
Apple Mobile Device service is currently running.

Universal Serial Bus Controllers:

Standard OpenHCD USB Host Controller. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

**** Device Sync Tests ****

No iPod, iPhone, or iPad found.


Active Member
Sep 18, 2012
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N. E. Ohio
Well, you are far to advance in computer knowledge for me to help in most of your post. I've never experienced iTunes on a virtual machine.

When you are in iTunes and you go to edit/preferences do you see your phone under devices there? I'm not sure if you were clear on that. Only reason I mention that is there is an issue (I believe) with IOS 6 and iTunes recognizing your phone via wifi. Sometimes I can, most times I can backup without hooking up to my PC.

One thing I can help you with. You can send your pictures to your computer without using iTunes. You can do that via dropbox or Google Drive. Just install on your device and your computer and that should work for you.

Dropbox uses the Agile Web Chain and again with Ubuntu and your set up I don't know how that will end up but Google Drive definitely.


Well-Known Member
Mar 13, 2012
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New Zealand, where all the iPhones are unlocked
Also, do you know if there is a way to see the iPhone 5 as a drive on either Windows or Ubuntu, so that I could transfer pictures and music back and forth from computer easily without have to go through iTunes or photo program? Thanks.

Windows explorer will see your phone as a drive when connected with USB
Keep clicking on it till you see the contents of the DCIM then you can drag and drop your pics to wherever you want, but not your music, that is best done with iTunes(unless you are jailbroken)
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