Cable won't unplug from iPhone 4S

[jwehlitz]

Since my Otterbox Defender keeps me from attaching my iPhone 4S to my audio dock, I bought a cable extension. The extension cable works fine, and both audio and charging work through this additional cable.

Now for the problem, when I was ready to unplug the cable from the phone, it would not unplug. This is very frustrating, since I need to carry my phone everywhere, all the time for business reasons. Not to mention that I like to have my favorite tech toy handy.

I don't want to pull too hard since I don't want to damage the phone. I've pulled as hard as I feel safe in doing, and the cable is still securely attached to the phone. Like other cables I have there are tiny hooks at the sides of the connector, but no buttons to press to release.

Have any of you had a problem like this? Would you recommend removing the case and pressing in below the connector with something thin in hopes of releasing a hook?

Thanks in advance. I'll appreciate any help you can give.

 

[Pinkpoison]

Since my Otterbox Defender keeps me from attaching my iPhone 4S to my audio dock, I bought a cable extension. The extension cable works fine, and both audio and charging work through this additional cable.

Now for the problem, when I was ready to unplug the cable from the phone, it would not unplug. This is very frustrating, since I need to carry my phone everywhere, all the time for business reasons. Not to mention that I like to have my favorite tech toy handy.

I don't want to pull too hard since I don't want to damage the phone. I've pulled as hard as I feel safe in doing, and the cable is still securely attached to the phone. Like other cables I have there are tiny hooks at the sides of the connector, but no buttons to press to release.

Have any of you had a problem like this? Would you recommend removing the case and pressing in below the connector with something thin in hopes of releasing a hook?

Thanks in advance. I'll appreciate any help you can give.

i would start by removing the case but i wouldn't press anything in there,i can only suggest trying to ease it out in the usual way,maybe try pushing it before you pull,its a tricky one.

 

[Silverado8405]

I used to have to really pull on my old iPod because it wouldn't release. Couple times I thought I was going to take the wires out of the plug. Didn't hurt it any but ymmv.


Sent from my iPhone using Tapatalk

 

[Pinkpoison]

Maybe you could take it to an Apple store,they may have seen this before.

 

[jimt29]

I took a good look at the iPhone cable and the little tabs that stick out of each side are supported by pretty light springs. Thats all.

I'd take a small pair of pliers and put a napkin or piece of cloth on each side of the plier teeth and yank.

 

[jwehlitz]

I was finally able to remove the cable. The tabs that stick out from each side of the connector protrude further on this cable than most. If I file down the tabs to normal it will probably be OK.