Black screen. after reset, the phone isn't working

Discussion in 'iPhone 5c' started by CaliforniaGirl, Dec 25, 2015.

  1. CaliforniaGirl

    CaliforniaGirl New Member

    Joined:
    Dec 25, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Aptos CA
    I dropped my phone two days ago. It still received and made calls (using Siri) and I could even have Siri read my text messages. Yesterday, I did a reset, hoping the screen would come on, by pressing the home and the on/off for 15 seconds. Still no screen. But also no phone calls, and no Siri.

    I plugged in the phone to recharge it. When plugged in, it beeps continually, which I read somewhere tells me that I have a screen issue. Iphone can see all my stored stuff - by the way I am running 7.1.1. However, I can't receive calls, pressing the home button doesn't bring up Siri.

    I can take it in to a repair shop tomorrow -- but since today is Christmas I would love to be able to make and receive calls again. Any suggestions?
     
  2. Bacchus

    Bacchus Active Member

    Joined:
    Nov 8, 2014
    Messages:
    328
    Likes Received:
    134
    Trophy Points:
    43
    Location:
    No. California
    What happens if you treat it as though it were simply turned off and you try to turn it on (power it up) again?
     
  3. CaliforniaGirl

    CaliforniaGirl New Member

    Joined:
    Dec 25, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Aptos CA
    Apparently, when the screen in broken, it never powers on properly after the reset. The moral of the story is if you break your screen on Christmas Eve, and you want to make calls on Christmas Day, do not try to reset your phone. I did get a new screen on Dec. 26, and then it could receive and make phone calls again.
     
  4. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Sep 24, 2012
    Messages:
    24,177
    Likes Received:
    20,627
    Trophy Points:
    113
    Location:
    Regina, Canada
    I'm glad you got your iPhone working again. Thanks for letting us know.
     

Share This Page