Battery only lasting a couple of hours

Discussion in 'iPhone 5c' started by Bellasmum, Aug 26, 2015.

  1. Bellasmum

    Bellasmum New Member

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    Hi, My iphone 5c is about 18 months old and up until this week I have not had any problems with it!
    BUT this week, wow it's like having an old phone!

    It suddenly at the weekend started loosing its charge after a few hours off charge, even if it's just sat there not being used.

    I have done all the usual things to stop app's working in the background even deleted and switched off things i did not even know the phone could do, after some advice. Have re booted the phone a few times but still after 3/4 hours it dies on me.

    Is this a known problem with a phone this age?
    Any suggestions would be gratefully appreciated, PLEASE!
    Cheers in advance! x
     
  2. J. A.

    J. A. Super Moderator Staff Member

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    Welcome to iPhoneForums, Bellasmum!

    Your device should have a better battery life than 3/4 hours.

    Even though this thread has a topic which isn't exactly the same as yours, you'll find some useful advice for your problem there:
    iPhone 6 battery life | Apple iPhone Forum

    Is your iPhone up to date? The latest software version is iOS 8.4.1.
     
  3. Bellasmum

    Bellasmum New Member

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    Thanks for the welcome.
    I looked at that link and all that is suggested there are what I have already tried and it has not helped. Its been on charge over night and its already down by 10% in an hour without using it :eek:(

    All software is up to date, so I just don't know what to do next

    Cheers for any help that is offered! x
     
  4. J. A.

    J. A. Super Moderator Staff Member

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    Try restoring it, using iTunes. Make sure there's a most recent backup. Then connect it to iTunes and restore it.
     

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