Frustrated1
New Member
- Joined
- Oct 23, 2015
- Messages
- 2
- Reaction score
- 1
My new iPhone 6 plus crashed while trying to update. Now it is stuck on the screen showing the iTunes logo and a 'zipper' like pic under it. I included a pic of the screen. I tried resetting but it keeps giving me the error message saying unable to restore. I did check and I do have the latest version of iTunes on my MacBook Air. Any suggestions?