syncing iphone 4 with itunes on windows 10

[slideroni]

When I try to sync, I get a message that the device is disconnected or not responding. New laptop, just downloaded iTunes, so that should all be up to date. Please give me a hint.

 

[scifan5775]

Have you tried the other USB ports on your computer or tried a different cable?

 

[slideroni]

Have you tried the other USB ports on your computer or tried a different cable?

Yes, 2 cords, three ports. I get the message, then a window that says copying, but it never progresses. Thanks.

 

[zstairlessone]

Check that you have the latest Apple device driver on your computer