Hi, can anyone help me?
I am having problems setting up my Dads iphone 4 with his email acounts (I have done mine succesfully)
He has not been able to retrieve any emails on his phone despite trying to re-enter all information many times
Today, we have tried deleting the 3 accounts from his phone, then re-sync with his pc to transfer the account details, but for some reason they are not appearing on his phone. They just won't transfer over
We tried entering one of them manually, but it won't let us save when we get to the final step. then we lose everything again
Is there a step by step intstruction we could follow?
I'm sure we are doing everything correctly as we have managed to do mine and my mums phones - it is just my Dad who is having problems
One thought we are having is that my Dad was experiencing problems retreiving his emails on his blackberry previously (hence why he upgraded to iphone4) could this be something to do with vodafone?
We have a new microsim for the iphone, the phone is ok for calls and txtx etc, just not emails (same as his blackberry)
I'm hoping there may be a simple explanation?
Many thanks
Jo
I am having problems setting up my Dads iphone 4 with his email acounts (I have done mine succesfully)
He has not been able to retrieve any emails on his phone despite trying to re-enter all information many times
Today, we have tried deleting the 3 accounts from his phone, then re-sync with his pc to transfer the account details, but for some reason they are not appearing on his phone. They just won't transfer over
We tried entering one of them manually, but it won't let us save when we get to the final step. then we lose everything again
Is there a step by step intstruction we could follow?
I'm sure we are doing everything correctly as we have managed to do mine and my mums phones - it is just my Dad who is having problems
One thought we are having is that my Dad was experiencing problems retreiving his emails on his blackberry previously (hence why he upgraded to iphone4) could this be something to do with vodafone?
We have a new microsim for the iphone, the phone is ok for calls and txtx etc, just not emails (same as his blackberry)
I'm hoping there may be a simple explanation?
Many thanks
Jo