I was driving for the holidays Yesterday and was in Kansas for a large part of the day. At times, I would go from edge to "AT&T" with no data. AT&T told me a while a go that when my phone would move towers it could lose data until it went to another tower. Another guy at AT&T said that it should never lose data. Once it went to strictly "AT&T" with no 4g or LTE or any data, I would turn the phone off and back on again. Then 4g would be back. Is this a phone issue or a service issue?