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iPhone 4 kernel panic during restore

malik2598

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My iPhone 4 kept rebooting itself to a point where it wasn't usable even after several restores. Turns out this was a panic.plist error. Now it isn't able to get past the restore process because it has this panic before it finishes. I managed to find one of the crash logs, but I have no idea what to make of it.

Incident Identifier: 43A7BFF8-40F6-4FFF-BD61-3F2D06C1CB15
CrashReporter Key: 7ae054f5e613d0ba1c9afc59039d3f9601db3382
Hardware Model: iPhone3,3
Date/Time: 2013-10-03 16:36:35.080 -0400
OS Version: iOS 7.0.2 (11A501)

panic(cpu 0 caller 0x850d35d5): "a freed zone element has been modified: expected 0xdeadbeef but found 0xdeadbeeb, bits changed 0x4, at offset 4012 of 6144 in zone: kalloc.6144"
Debugger message: panic
OS version: 11A501
Kernel version: Darwin Kernel Version 14.0.0: Mon Sep 9 20:56:45 PDT 2013; root:xnu-2423.1.74~2/RELEASE_ARM_S5L8930X
iBoot version: iBoot-1940.1.75
secure boot?: YES
Paniclog version: 1
Kernel slide: 0x0000000005000000
Kernel text base: 0x85001000
Epoch Time: sec usec
Boot : 0x524dd3cf 0x00000000
Sleep : 0x00000000 0x00000000
Wake : 0x00000000 0x00000000
Calendar: 0x524dd52c 0x0000fbe4

Panicked task 0x8ad65000: 2312 pages, 13 threads: pid 28: backboardd
panicked thread: 0xc6366d80, backtrace: 0x80013d48
lr: 0x85117889 fp: 0x80013d7c
lr: 0x851181f7 fp: 0x80013db0
lr: 0x85004b2d fp: 0x80013dcc
lr: 0x850d35d5 fp: 0x80013e10
lr: 0x850d2f4d fp: 0x80013e94
lr: 0x850b9e51 fp: 0x80013ebc
lr: 0x850ad81d fp: 0x80013ed0
lr: 0x850adc97 fp: 0x80013f3c
lr: 0x850b4cb7 fp: 0x80013fa8
lr: 0x8501c2f4 fp: 0x01d3cb38

Task 0x86518d48: 9265 pages, 105 threads: pid 0: kernel_task
Task 0x86518aa0: 289 pages, 3 threads: pid 1: launchd
Task 0x86518550: 1294 pages, 17 threads: pid 14: UserEventAgent
Task 0x865182a8: 1134 pages, 6 threads: pid 15: wifid
Task 0x8ac96aa0: 758 pages, 3 threads: pid 18: timed
Task 0x8ac962a8: 758 pages, 4 threads: pid 21: mediaremoted
Task 0x8ad65aa0: 568 pages, 2 threads: pid 24: iaptransportd
Task 0x8ad657f8: 1002 pages, 4 threads: pid 25: ptpd
Task 0x8ad652a8: 332 pages, 2 threads: pid 27: softwareupdated
Task 0x8ad65000: 2312 pages, 13 threads: pid 28: backboardd
Task 0x8aed47f8: 952 pages, 2 threads: pid 31: fairplayd.H1
Task 0x8aed42a8: 629 pages, 3 threads: pid 33: mDNSResponder
Task 0x8aed4000: 10998 pages, 9 threads: pid 34: SpringBoard
Task 0x8ae38d48: 798 pages, 2 threads: pid 35: routined
Task 0x8ae38aa0: 508 pages, 2 threads: pid 36: softwarebehavior
Task 0x8ae38550: 1228 pages, 5 threads: pid 38: aggregated
Task 0x8afe8aa0: 204 pages, 7 threads: pid 42: syslogd
Task 0x8afe87f8: 1032 pages, 2 threads: pid 43: aosnotifyd
Task 0x8afe8550: 307 pages, 2 threads: pid 44: keybagd
Task 0x8afe82a8: 1876 pages, 17 threads: pid 45: mediaserverd
Task 0x8afe8000: 441 pages, 2 threads: pid 46

Does anyone know what this is telling me?
 
Bad kernel. If possible, backup your device and restore your device in DFU mode. Not in the normal state or in Recovery Mode, restore it in DFU mode.
 
Bad kernel. If possible, backup your device and restore your device in DFU mode. Not in the normal state or in Recovery Mode, restore it in DFU mode.
Did this twice. The first time, the iphone screem dimmed then went to the recovery screen and the computer acted as if it restored. The second, it hung on "waiting for iphone", then gave me error 4005.
 
Last edited:
Delete or comment out all Apple hosts in your host file. Delete the host.umbrella file in the same directory as your host file. Make sure iTunes is closed when doing so. Flush your DNS, and retry. Make sure you're using the iPhone3,3_7.0.4 IPSW
 
Delete or comment out all Apple hosts in your host file. Delete the host.umbrella file in the same directory as your host file. Make sure iTunes is closed when doing so. Flush your DNS, and retry. Make sure you're using the iPhone3,3_7.0.4 IPSW
Got stuck on the "waiting for iphone" message, then got error 4005.
 
4005 doesn't exist on iTunes 11.0.5


Sent from my iPhone via Tapa
 
4005 doesn't exist on iTunes 11.0.5


Sent from my iPhone via Tapa
$Untitled.jpg
 
That's a first. If possible, partition your hard drive, install a fresh copy of Windows on it, install iTunes, and retry.
 
That's a first. If possible, partition your hard drive, install a fresh copy of Windows on it, install iTunes, and retry.
That's not going to be possible. I don't have the disk to install windows anymore. I tried a restore on a different computer and still nothing. Is this possibly some type of hardware issue? It seems like my phone crashed and crashed up until it got to a point where it isn't even able to restore.
 
Last edited:
Here is the most recent crash log for the crash that happens during the restore, if it will help.

2014-01-04 19:41:46.308 [3004:5e4]: restore library built Aug 8 2013 at 02:24:58
2014-01-04 19:41:46.308 [3004:5e4]: iTunes: iTunes 11.0.5.5
2014-01-04 19:41:46.308 [3004:5e4]: iTunes: Software payload version: 11B554a (option key)
2014-01-04 19:41:46.308 [3004:5e4]: iTunes: Using MobileRestore state machine
[00:42:33.0560] Changing state from 'Idle' to 'Restoring'
[00:42:33.0560] requested restore behavior: Erase
[00:42:33.0560] requested variant: Erase
[00:42:33.0607] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:34.0871] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True
[00:42:34.0871] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 0671F4E0 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 0671FA80 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 0671F3C0 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 0671F8D0 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 0671EA30 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 0671F648 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 0671F960 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 0671EC28 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 0671FB10 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 0671F180 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 0671F498 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 0671FA38 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 0671F450 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 0671FBE8 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 0671FAC8 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0886] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 0671F918 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0902] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 0671FB58 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0902] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 0671FC30 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[00:42:34.0902] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 06891888 [73528078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
[00:42:34.0902] amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
[00:42:34.0933] amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\Jimbob\AppData\Local\Temp\PerC74F.tmp\amai\debug\tss-request.plist
[00:42:35.0588] amai: tss_submit_job: HttpQueryInfo returned 200
[00:42:35.0698] amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)
[00:42:35.0698] amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\Jimbob\AppData\Local\Temp\PerC74F.tmp\amai\debug\tss-response.plist
[00:42:35.0822] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "Diags"
[00:42:35.0854] iBoot build-version = iBoot-1940.1.75
[00:42:35.0869] iBoot build-style = RELEASE
[00:42:35.0869] requested restore behavior: Erase
[00:42:35.0869] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:35.0869] requested restore behavior: Erase
[00:42:35.0869] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:35.0885] unable to open device_map.txt: No such file or directory
[00:42:35.0900] found device map entry for 0x00008930 0x00000006. boardConfig=n92ap platform=s5l8930x
[00:42:35.0900] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[00:42:35.0900] AMDeviceIoControl: GetOverlappedResult failed
[00:42:35.0900] AMDeviceIoControl: pipe stall
[00:42:35.0900] USBControlTransfer: error 31, usbd status c0000004
[00:42:35.0900] command device request for 'getenv radio-error' failed: 2008
[00:42:35.0900] radio-error not set
[00:42:35.0900] unable to open device_map.txt: No such file or directory
[00:42:35.0900] <Recovery Mode Device 009EC3F8>: production fused device
[00:42:35.0900] requested restore behavior: Erase
[00:42:35.0916] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:35.0916] requested restore behavior: Erase
[00:42:35.0916] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:35.0916] interface has 1 endpoints, file pipe = 1
[00:42:35.0916]
[00:42:35.0916] <Recovery Mode Device 009EC3F8>: operation 4 progress -1
[00:42:35.0947] bootstrapping restore with iBEC
[00:42:35.0947] requested restore behavior: Erase
[00:42:35.0963] <Recovery Mode Device 009EC3F8>: operation 31 progress -1
[00:42:36.0977] <Recovery Mode Device 009EC3F8>: Recovery mode succeeded
[00:42:36.0977] Finished Recovery Restore Phase: Successful
[00:42:37.0585] Recovery mode device disconnected
[00:42:37.0585] Device removed when in state Restoring, moving device to transition state
[00:42:37.0585] Changing state from 'Restoring' to 'Transitioning'
[00:42:37.0585] Creating timer to monitor transition
[00:42:44.0497] Recovery mode device connected
[00:42:44.0497] Transitioning device returned, continuing restore.
[00:42:44.0497] Canceling timer
[00:42:44.0497] Changing state from 'Transitioning' to 'Restoring'
[00:42:44.0606] requested restore behavior: Erase
[00:42:44.0606] requested variant: Erase
[00:42:44.0606] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0304] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
[00:42:45.0305] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"
[00:42:45.0306] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"
[00:42:45.0307] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreKernelCache"
[00:42:45.0308] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreRamDisk"
[00:42:45.0309] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
[00:42:45.0309] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
[00:42:45.0310] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "KernelCache"
[00:42:45.0311] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"
[00:42:45.0312] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"
[00:42:45.0313] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
[00:42:45.0314] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"
[00:42:45.0315] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"
[00:42:45.0316] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"
[00:42:45.0317] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"
[00:42:45.0317] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"
[00:42:45.0318] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"
[00:42:45.0319] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"
[00:42:45.0320] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"
[00:42:45.0321] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
[00:42:45.0334] iBoot build-version = iBoot-1940.3.5
[00:42:45.0336] iBoot build-style = RELEASE
[00:42:45.0337] requested restore behavior: Erase
[00:42:45.0344] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0348] requested restore behavior: Erase
[00:42:45.0353] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0355] unable to open device_map.txt: No such file or directory
[00:42:45.0357] found device map entry for 0x00008930 0x00000006. boardConfig=n92ap platform=s5l8930x
[00:42:45.0358] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[00:42:45.0359] AMDeviceIoControl: GetOverlappedResult failed
[00:42:45.0360] AMDeviceIoControl: pipe stall
[00:42:45.0361] USBControlTransfer: error 31, usbd status c0000004
[00:42:45.0362] command device request for 'getenv radio-error' failed: 2008
[00:42:45.0362] radio-error not set
[00:42:45.0364] unable to open device_map.txt: No such file or directory
[00:42:45.0365] <Recovery Mode Device 0667B108>: production fused device
[00:42:45.0366] requested restore behavior: Erase
[00:42:45.0370] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0372] requested restore behavior: Erase
[00:42:45.0377] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0380] interface has 1 endpoints, file pipe = 1
[00:42:45.0380]
[00:42:45.0381] <Recovery Mode Device 0667B108>: operation 4 progress -1
[00:42:45.0464] unable to open device_map.txt: No such file or directory
[00:42:45.0465] found device map entry for 0x00008930 0x00000006. boardConfig=n92ap platform=s5l8930x
[00:42:45.0466] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[00:42:45.0467] requested restore behavior: Erase
[00:42:45.0472] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0474] requested restore behavior: Erase
[00:42:45.0479] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:45.0481] <Recovery Mode Device 0667B108>: operation 42 progress -1
[00:42:45.0481] requested restore behavior: Erase
[00:42:45.0486] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[00:42:46.0531] <Recovery Mode Device 0667B108>: operation 5 progress -1
[00:42:46.0953] unable to open device_map.txt: No such file or directory
[00:42:46.0968] found device map entry for 0x00008930 0x00000006. boardConfig=n92ap platform=s5l8930x
[00:42:46.0968] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[00:42:46.0968] AMDeviceIoControl: GetOverlappedResult failed
[00:42:46.0968] AMDeviceIoControl: pipe stall
[00:42:46.0968] USBControlTransfer: error 31, usbd status c0000004
[00:42:46.0968] command device request for 'getenv ramdisk-delay' failed: 2008
[00:42:48.0965] <Recovery Mode Device 0667B108>: operation 6 progress -1
[00:42:49.0995] <Recovery Mode Device 0667B108>: operation 7 progress -1
[00:42:50.0338] <Recovery Mode Device 0667B108>: operation 8 progress -1
[00:42:50.0338] unable to open device_map.txt: No such file or directory
[00:42:50.0338] found device map entry for 0x00008930 0x00000006. boardConfig=n92ap platform=s5l8930x
[00:42:50.0338] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[00:42:50.0338] <Recovery Mode Device 0667B108>: operation 9 progress -1
[00:42:50.0353] <Recovery Mode Device 0667B108>: Recovery mode succeeded
[00:42:50.0353] Finished Recovery Restore Phase: Successful
[00:42:52.0257] Recovery mode device disconnected
[00:42:52.0257] Device removed when in state Restoring, moving device to transition state
[00:42:52.0257] Changing state from 'Restoring' to 'Transitioning'
[00:42:52.0257] Creating timer to monitor transition
[00:47:52.0270] Restore completed, status:4005
[00:47:52.0270] Failure Description:
[00:47:52.0270] Depth:0 Error:Device disappeared during timed transition
 
NAND issue. If possible, remove the battery from the device and let it sit without a connected battery for a few hours to reset. If you're still under the 1-year warranty by chance, stop by an Apple Store and have them replace it.
 
NAND issue. If possible, remove the battery from the device and let it sit without a connected battery for a few hours to reset. If you're still under the 1-year warranty by chance, stop by an Apple Store and have them replace it.
I found what the actual problem was. The green strip that is behind the battery is torn. I'll probably just have to have it repaired. Thanks for the help.
 
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