C Colt45 New Member Thread Starter Joined Apr 15, 2020 Messages 4 Reaction score 1 Apr 15, 2020 #1 I recently purchased an iphone 6 for my daughters birthday and a diagonal smudge is on the screen. Any help would be appreciated!
I recently purchased an iphone 6 for my daughters birthday and a diagonal smudge is on the screen. Any help would be appreciated!
9 933 Well-Known Member Joined Sep 13, 2016 Messages 586 Reaction score 1,132 Apr 15, 2020 #2 Did you buy this phone used? The iPhone 6 I believe had issues on some phones. Screen issues, and so on.
Did you buy this phone used? The iPhone 6 I believe had issues on some phones. Screen issues, and so on.
C Colt45 New Member Thread Starter Joined Apr 15, 2020 Messages 4 Reaction score 1 Apr 15, 2020 #3 Yes, it's a refurbished phone from a reputable user on ebay. I wasn't sure if it was a quick fix or not as I'm not an apple user myself.
Yes, it's a refurbished phone from a reputable user on ebay. I wasn't sure if it was a quick fix or not as I'm not an apple user myself.
scifan57 Administrator Staff member Joined Sep 24, 2012 Messages 34,200 Reaction score 42,744 Location Regina, Canada Apr 15, 2020 #4 Does the diagonal smudge rotate when you turn the screen or does it stay stationary?
C Colt45 New Member Thread Starter Joined Apr 15, 2020 Messages 4 Reaction score 1 Apr 16, 2020 #5 scifan57 said: Does the diagonal smudge rotate when you turn the screen or does it stay stationary? Click to expand... It stays stationary. It's not there with a screenshot either.
scifan57 said: Does the diagonal smudge rotate when you turn the screen or does it stay stationary? Click to expand... It stays stationary. It's not there with a screenshot either.
scifan57 Administrator Staff member Joined Sep 24, 2012 Messages 34,200 Reaction score 42,744 Location Regina, Canada Apr 17, 2020 #6 That means that your screen has a hardware fault and probably requires replacement. Did you get any sort of warranty with the iPhone?
That means that your screen has a hardware fault and probably requires replacement. Did you get any sort of warranty with the iPhone?
C Colt45 New Member Thread Starter Joined Apr 15, 2020 Messages 4 Reaction score 1 Apr 17, 2020 #7 I have 30 days to send it back.
scifan57 Administrator Staff member Joined Sep 24, 2012 Messages 34,200 Reaction score 42,744 Location Regina, Canada Apr 17, 2020 #8 Colt45 said: I have 30 days to send it back. Click to expand... Good.