What's new

Duplicate contacts and deleted contacts showing up on iPhone and Outlook

jmt356

Member
Joined
Oct 29, 2014
Messages
190
Reaction score
14
I have Contacts in Outlook that I deleted years ago that are somehow showing up in Outlook. Where are they coming from?

If I delete a Contact in Outlook, will it be deleted from my iPhone when I sync my iPhone through iTunes?

Or does it somehow remain on my iPhone and then get copied back on to my computer when I sync?

iTunes states "Your contacts are being synced over the air. Your contacts will also sync directly with this computer. This may result in duplicated data showing on your device." I have iCloud set to NOT sync my contacts so I don't understand how my contacts are syncing over the air. How can I stop syncing from over the air?
 
Last edited:
Have you tried turning off Contacts in your Outlook Account in Settings?
 
I do not see Outlook Account in Settings on my iPhone. I am running iOS 11.2.5. Where would I find Outlook Account?
 
It should be under Accounts and Passwords in Settings.
 
There used to be a setting for which is the master - the phone or the Outlook server. I don't know where, if it even exists anymore, to find it though.
 
I went to Settings | Accounts & Passwords. These are the options:

- iCloud
- Dentons Email
- Gmail
- Add Account
- Fetch new Data

There is no option for Outlook.
 
I went to Settings | Accounts & Passwords. These are the options:

- iCloud
- Dentons Email
- Gmail
- Add Account
- Fetch new Data

There is no option for Outlook.
Is Denton‘s Email the Outlook account? Take a look at the email address.
 
Top