Sorry, don't think I can. When my sister gets a message from my wife, inside the message cloud is all the Chinese like characters. But when my sister sends a text back to the wife the message is in English.

Yeah when I send my sister a text she gets it fine. My wife did go to the AT&T store where we got the phone. They said that apple was aware of the problem and was working on a fix. The "tech" said it is probably a mix up with the iTunes sync. Not too confident with a salesman to tech work on...

Wife has an iPhone 6s. I have the iPhone SE. When she sends me a text message I get it fine. She sends my sister a text message (she has a Samsung phone) and when my sister gets a message it's all in Chinese like characters. Is this an iTunes problem with the phone or what. All settings on...