Thanks for your help. We'll give it a try. It'll mean a lot to my wife if we could save that voicemail.

Thanks for responding. The message is a saved voicemail that's still on her iPhone 5.

My wife lost her father recently and before he died he had sent her a phone message that she would like to keep. Is there a way to transfer that message to a PC or Mac? She has an iPhone 5 and Verizon is her carrier, if that makes a difference. TIA, and any help appreciated.