Have just joined the forum and can't see a thread on this so I need help. Without touching/holding the phone, the screen will start random text filling, open apps, open messages and type random text, make calls all without me touching it. Any help?? I went to the apple store in Sydney as I live up the coast, got there at 9:30 am. already a 1 hour wait as I didn't know you need an appointment? If there are that many issues with apple products why the hell not put more staff on!!! I have backed up my phone, loaded the latest version and am ready to reset, any advice before if do this?