OK I'm not quite understanding how the SIM card is removed on my iPhone 5. I don't want to damage the phone again. I can go to Verizon and have them do it for me but I would prefer to do it myself. I only have the small paper clips. Do you push on the hole and does the card tray come out? That's what it looks like in the firs directions but the second time it says use paper clip and pull. I know it can't be that hard but I don't want to damage my new phone. Thanks in advance and if you give me a good detailed answer you get a like.