Help, can't take it anymore, return of an old problem.
I have iPhone 6, my wife took over my 5s. I factory reset the 5 and had it working OK with her gmail address as ID and a password. Today I am back in an endless loop where the 5 asks for Apple ID and password but will not accept a password or a reset because it doesn't like her secret answers.
It show silly combination of my name and her email address for example but iTunes
Settings Apple ID show's correctly as her gmail ID
Settings iCloud first line header shows my initials and name with her email address directly below???????
I think all this could be because I used my bank card for both.
How can I start again with the 5 using wife's present email and her bank card, will I have to factory reset again losing other stuff like contacts. If so will her email address be refused because it's already in Use?
Be very grateful for your help thanks
I have iPhone 6, my wife took over my 5s. I factory reset the 5 and had it working OK with her gmail address as ID and a password. Today I am back in an endless loop where the 5 asks for Apple ID and password but will not accept a password or a reset because it doesn't like her secret answers.
It show silly combination of my name and her email address for example but iTunes
Settings Apple ID show's correctly as her gmail ID
Settings iCloud first line header shows my initials and name with her email address directly below???????
I think all this could be because I used my bank card for both.
How can I start again with the 5 using wife's present email and her bank card, will I have to factory reset again losing other stuff like contacts. If so will her email address be refused because it's already in Use?
Be very grateful for your help thanks