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Getting error message OxE8000065

diannenet

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Jun 14, 2011
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Missouri
Whenever I connect my phone (iPhone 4) via USB to my desktop computer which is only about a month old, I get an error message that says iTunes could not connect to this iPhone because an unknown error occurred OxE8000065. I have the most recent version of iTunes downloaded and when I try to open iTunes it hangs. If I unplug my phone from the USB iTunes opens right away.

I googled the error message and it says it could be an app that is causing this but I can't get to my apps on my desktop to delete the app I think is causing it and the app is not showing on my phone.

Any suggestions on what I should do next? Thanks for your help!

Dianne
 
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