Getting error message OxE8000065

Discussion in 'iPhone Help' started by diannenet, Aug 9, 2011.

  1. diannenet
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    diannenet New Member

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    Whenever I connect my phone (iPhone 4) via USB to my desktop computer which is only about a month old, I get an error message that says iTunes could not connect to this iPhone because an unknown error occurred OxE8000065. I have the most recent version of iTunes downloaded and when I try to open iTunes it hangs. If I unplug my phone from the USB iTunes opens right away.

    I googled the error message and it says it could be an app that is causing this but I can't get to my apps on my desktop to delete the app I think is causing it and the app is not showing on my phone.

    Any suggestions on what I should do next? Thanks for your help!

    Dianne

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