Hi Guys,
This post is similar to my last one in fact, we have had a customer come into the office today with 4 iPhones that he'd like to be factory reset, but he has an iCloud account on them, he has forgotten the password to the iCloud account and the email address that was used to setup up the account has since been deactivate.
Is there a way we can change the email address or even take the account off without this email account being active or knowing the password at all?
I know this is a strange request, but it is in fact legitimate and the iPhones are owned by his company.
Many thanks,
Steve
This post is similar to my last one in fact, we have had a customer come into the office today with 4 iPhones that he'd like to be factory reset, but he has an iCloud account on them, he has forgotten the password to the iCloud account and the email address that was used to setup up the account has since been deactivate.
Is there a way we can change the email address or even take the account off without this email account being active or knowing the password at all?
I know this is a strange request, but it is in fact legitimate and the iPhones are owned by his company.
Many thanks,
Steve