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We are always saying how happy Apple customers usually are about their products. But thats not always the case. According to a Florida woman, the tech giant was aware of a faulty flex cable messing with the iPhone 4s power button, but chose to do nothing about it, hoping the whole thing would just go away.
But the woman decided that Apple should be held accountable so she sued the Cupertino company for no more than $5 million. And apparently, shes not the only one unhappy with the iPhone 4. It turns out that shes actually the representative for a whole group of people who own iPhone 4s with defect power buttons that hinders them from turning on/off the device or locking it.
In order to build a case, she has gathered countless testimonies from forum users who seem to be complaining about the same problematic button. She also managed to find a fix-it-yourself video tutorial on YouTube that teaches users of decrepit iPhones how to fix the button. The person behind the video is also heard commenting that the iPhone 4 faulty button problem affects a lot of users.
Debra Hilton, the woman in question, explains in the petition that when first purchased, the iPhone 4s button seems to be in good condition, but after a year of intense use, it caved in. Thats problematic, since the iPhone 4 warranty is already expired at this point, so the user has to pay good cash for the problem to be solved.
The lawsuit was filed in San Jose, California.
Source: GigaOm