ardchoille
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- Mar 28, 2012
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As some of you may know I am deaf and must have closed captions or subtitles included in videos in order to enjoy them. A few months ago I attempted to purchase one of my favorite movies, entitled Robots, from iTunes. However, after finding the movie on iTunes, I noticed it wasn't captioned. So, knowing I had nothing to lose, I contacted Apple via the Apple Feedback site and asked them if they would add closed captions to this movie so I could purchase it. Closed captions are usually added in iTunes at the same time the movie is added, you can verify this by checking out the most recent movies.
This morning I happened to search for this movie again. Guess what.. it's now closed captioned! I will be purchasing this movie today. I will also be sending a "thank you" note to Apple via their feedback site. Apple really listens!
(See the green text I have added to the below screenshot)
This morning I happened to search for this movie again. Guess what.. it's now closed captioned! I will be purchasing this movie today. I will also be sending a "thank you" note to Apple via their feedback site. Apple really listens!
(See the green text I have added to the below screenshot)
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