Win 7 not seeing iP5

[FWhite300]

Since last update of iTunes (to V11.3.1.2) my Win 7 laptop no longer shows the iP5 under My Computer. Any ideas?

Fred W

 

[Mortanto]

This article should help

http://support.apple.com/kb/TS1538

I think you need to be looking at section 5 about the Apple Mobile Device USB drivers.

Follow them steps and it should resolve the issue.

 

[FWhite300]

This article should help

http://support.apple.com/kb/TS1538

I think you need to be looking at section 5 about the Apple Mobile Device USB drivers.

Follow them steps and it should resolve the issue.

Thanks Gizmo Wiz Chris. The referenced document solved the problem!

Fred W

 

[Mortanto]

Spot on. Glad that's working again