Recently, whenever I try to view a video (seemingly from any deluded) when I click on the ‘go’ button I get a second ‘to’ button with the whirligig indicating searching or loading. The whirligig will run forever. If I click the ‘go’ button again I get a message saying an error has occurred. Directions tell me to restart my device. Restarting doesn’t help. I don’t know what I must have done to cause this but I’d sure appreciate some help in clearing the problem up. Thanks in advance.