Hello,
I have an iPhone 4s which I can't use. I wanted to save everything on it to my iCloud but to do so, I had to update the software. iTunes tried to install ios 8 which I've since learned isn't compatible. Now, the phone is permanently stuck with the cable icon and the iTunes icon. I've called the Apple helpline but they want to charge me £25 for talking to them and I can't afford it.
I'm wondering if it is possible to download ios7 from somewhere (where?!) and manually update this phone so I don't lose everything. I'm not sure how to do this or if it's possible. I have an iPhone 5 which I've borrowed until I can fix this and I've managed to update the iPhone 5 to the latest ios software and back up on iTunes and iCloud so will this cause a problem if I try to download ios7 and update my own iPhone 4s?
Many thanks to anyone that can help.
Heather
I have an iPhone 4s which I can't use. I wanted to save everything on it to my iCloud but to do so, I had to update the software. iTunes tried to install ios 8 which I've since learned isn't compatible. Now, the phone is permanently stuck with the cable icon and the iTunes icon. I've called the Apple helpline but they want to charge me £25 for talking to them and I can't afford it.
I'm wondering if it is possible to download ios7 from somewhere (where?!) and manually update this phone so I don't lose everything. I'm not sure how to do this or if it's possible. I have an iPhone 5 which I've borrowed until I can fix this and I've managed to update the iPhone 5 to the latest ios software and back up on iTunes and iCloud so will this cause a problem if I try to download ios7 and update my own iPhone 4s?
Many thanks to anyone that can help.
Heather