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New iphone new pc backup

larra

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Dec 14, 2011
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My grandma had to get a new iPhone 4 because her laptop fried it. She decided to put use her work pc this time. I have updated it, authorizes it, and tried multiple times to transfer purchases to get her apps and pictures back, but it hasn't worked.
 
is the iphone authorised on that computer? if not then it refuses to transfer the purchases
 
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