So I've literally wasted about 2 hours of my life on this. I have "favorites" selected so that they can ring in on my phone when I turn the "do not disturb" on but when I turn on the mute button on the side of the phone they still ring in. Is this the case and the way it's supposed to be? I understand that you have to go to contacts and turn on the "emergency bypass" button to do this (allow contact while in DND) but apparently this button allows the phone to ring when the manual mute button is turned on to mute also? So say like today I go into the Dr., I mute my phone but my sister sends me a text and because she is a "favorite" and the emergency bypass is on for her and it rings. What's the point of even having a mute button? I'd literally have to hit the mute button, go into all my favorites that are allowed to contact me when my phone is in do not disturb and switch each one of them off by turning off the emergency bypass button. Someone, anyone please tell me I'm missing something here. Mute should mean mute and if I want calls for select favorites I'll turn on the do not disturb and that will mute other incoming calls. Thanks for any advice!