Hi. I wondered if anyone could help please? I noticed today that a number of videos spanning from 2010 until 2012 are lost from my phone and iCloud. They are sentimental to me and I know I have not deleted them myself. I have been in touch with Apple who haven’t been able to help me but they can’t have just disappeared en masse. I wondered if iOS upgrades might have affected my photo app and caused them to be lost? if anyone has any ideas as to how and if I can get them back I’d be really grateful. Thank you.