Iphone 6s

Discussion in 'iPhone Help' started by fixtrop, Oct 26, 2020.

  1. fixtrop

    fixtrop New Member

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    Hi.
    Does anyone know which component fails ,as the cause of the recall.Is it on the logic board?
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Are you referring to the problem in which the touchscreen becomes unresponsive? That problem is caused by the touch ic chip connection to the logic board failing.
     
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  3. fixtrop

    fixtrop New Member

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    Hi Scifan57.
    No that's not the fault.There is still a recall on Iphone 6s to get a free repair because the phone goes completely dead due to "a component failure". Apple won't say what the component is ,but I was wondering if someone on the forum had worked out or had knowledge of which component it was.My phone falls in the right category but I don't have proof of purchase to get the repair.If the fault is on the logic board or elsewhere I can get the appropriate part to fix myself.
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    The program in question offers free repair of the problem for 2 years after purchase. Are you beyond this limit? Apple knows when your iPhone was first sold at retail so they shouldn’t need the original receipt. If the component that fails is a custom Apple chip you likely won’t be able to obtain it on the open market.
     
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  5. fixtrop

    fixtrop New Member

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    Hi Scifan57.
    Thanks for your reply .I will try Apple ,but I think from talking to then that in Australia they require proof of purchase.If the fault is on the logic board it's no problem to swap out,But I need to know where the problem lies.I would strongly suspect the board ,but don't want to purchase a board and find that's not the cause.Apple are reluctant to say where the problem is-as usual.,their products are sacrosanct.Cheers.
     
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  6. Atomic77

    Atomic77 Active Member

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    Hmm This is interesting. I did not know about a recall. My Dad and Stepmom have a 6s. I have a normal 6 But now I am using a iPhone 8.
     
  7. fixtrop

    fixtrop New Member

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    Hi Thomas.
    The problem is that the Iphone 6s goes dead due to "a component failure"'and cannot be restored.Apple won't disclose which component fails(typical)It only applies to a series of serial numbers If you open this link
    Search Results
    Web results

    iPhone 6s and iPhone 6s Plus Service Program for No Power ...
    support.apple.com › en-au › iphone-6s-6s-plus-no-pow...

    and enter the serial number of your phone it will tell you if the recall applies to you.
     
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