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iphone 6 to iphone6 texting

gofirch

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Both my wife and I have IPhone 6s. When I text her, I get the normal swoosh and my message screen is updated but she never receives the message. However, she can text me. We brought her phone in mid-may so I am not absolutely sure i was ever able to text her. I am not aware is this problem with any other phones but it is hard to tell. Most other text do appear to go through. Any thoughts as to cause/fix? For what it is worth, my carrier is Sprint.

bofirch
 
Is iMessage turned on on her iPhone 6? Do you have the option to send as SMS selected on your iPhone 6? That could explain why she doesn't receive your texts but can send texts to you.

Also, purchase of a new iPhone comes with 90 days of free telephone technical support. She could try calling Apple technical support to explain the problem.
 
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