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iPhone 4S Won't Turn Off and Won't Play Sound

Where9999

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Nov 12, 2013
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My iphone will not play any sound. I have videos on there that used to play and now will play but without sound. Also, videos on the internet will not play any sound.

And, yes, I have tried clicking the button on the side of the phone to turn sound up and down, but that does anything.

Anyway, I'm a newbie and am wondering:

Where is the setting to turn up and/or enable the sound on an iPhone?

Any help would be much appreciated...
 
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