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Headphone micro not working

lepars

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Hi all,

I am using the original lightning headphones from apple. Since some days the micro does not work. I can still accept calls via headphone and the sound is also working, but nobody can hear what I am saying via external headphone micro. As soon as I deplug the headphones, the internal micro starts to work just fine.

Do you have any ideas what is went wrong and what I should do?

Thank you very much!
 

Blaqdymun

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There was an update pushed that addresses issues with the lightening headset, have you updated your firmware?


Sent via my Sexy Matte Black..256g..i7 Plus using Tapatalk
 
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lepars

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There was an update pushed that addresses issues with the lightening headset, have you updated your firmware?


Sent via my Sexy Matte Black..256g..i7 Plus using Tapatalk
Thank you for your feedback. Unfortunately I have already the last update (10.1) but it is still does not work.
 

KevinJS

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You can check the function of the microphone by attempting a recording in Voice Memos.

Try rebooting the phone if you haven't already done so.
 

scifan57

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Your Lightning EarPods are under warranty and if the suggested solutions don't help, you can have then checked at the Genius Bar in an Apple Store or at an authorized service centre and have them replaced for free if the problem is hardware related.
 

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