Headphone micro not working

Discussion in 'iPhone 7' started by lepars, Oct 31, 2016.

  1. lepars

    lepars New Member

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    Hi all,

    I am using the original lightning headphones from apple. Since some days the micro does not work. I can still accept calls via headphone and the sound is also working, but nobody can hear what I am saying via external headphone micro. As soon as I deplug the headphones, the internal micro starts to work just fine.

    Do you have any ideas what is went wrong and what I should do?

    Thank you very much!
     
  2. Blaqdymun

    Blaqdymun Member

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    There was an update pushed that addresses issues with the lightening headset, have you updated your firmware?


    Sent via my Sexy Matte Black..256g..i7 Plus using Tapatalk
     
  3. lepars

    lepars New Member

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    Thank you for your feedback. Unfortunately I have already the last update (10.1) but it is still does not work.
     
  4. KevinJS

    KevinJS Super Moderator Staff Member

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    You can check the function of the microphone by attempting a recording in Voice Memos.

    Try rebooting the phone if you haven't already done so.
     
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  5. scifan57

    scifan57 Super Moderator Staff Member

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    Your Lightning EarPods are under warranty and if the suggested solutions don't help, you can have then checked at the Genius Bar in an Apple Store or at an authorized service centre and have them replaced for free if the problem is hardware related.
     
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