Google App not rotating to landscape

ddvalk · Oct 13, 2016

Does this work for you?: iPhone 7plus, Google App search, click on web page result. Tilt phone to landscape and it doesn't change. Open page in Safari, landscape works fine.

This scenario works fine on my 6S iOS 10.

bear7962 · Oct 13, 2016

Do your other apps work in landscape mode?

J. A. · Oct 13, 2016

It works on my 7 Plus.

ddvalk · Oct 15, 2016

Other apps rotate just fine. So far it seems only Google Search app is affected.

I've uninstalled and reinstalled Google. Turned off and on phone. Upgraded to iOS 10.0.2. Still won't rotate in the Google app.

Any ideas on further debugging?

J. A. · Oct 15, 2016

I couldn't find anything that could prevent the app from rotating.

Try resetting all settings in Settings - General - Reset. You'll have to set up some of your settings afterwards, or select your preferences in some of them again, because they'll be set back to default. Hopefully this will help getting rid of the "culprit" that doesn't allow Google to rotate.

ddvalk · Oct 17, 2016

J. A. said:
I couldn't find anything that could prevent the app from rotating.

Try resetting all settings in Settings - General - Reset. You'll have to set up some of your settings afterwards, or select your preferences in some of them again, because they'll be set back to default. Hopefully this will help getting rid of the "culprit" that doesn't allow Google to rotate.

Tried that - no joy.

Obviously have some interaction going on that's breaking that app. I've read of others having a similar problem so we'll probably just hold out and see if a patch comes along.

Thanks for replying.