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Face ID Not Working on my iPhone X

Nitrah

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Good evening ,

I have an Iphone X

Suddenly he did not recognize my Face ID and so I started to Reset and Setup the FACE ID again from the beginning.

After the Reset I did when I went to do the Setup again I get back problem "FACE ID is not available"

-I did a Force Reset with Volume Up + Down as we all know.

-Front Camera works normally

-The Sensor for the brightness of the screen and to turn off the screen when I put the mobile phone in the ear at the time of the call works normally.

-The software is on the latest IOS.

- I reset the settings.

After all this, it still does not work and I can not setup it.

Can anyone say any ideas?

What could be wrong?
 

The_New_Me

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Is anything blocking the camera, your face or your eyes?
 
OP
N

Nitrah

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No , nothing.
When I push the section “get started” front camera not start to see my face. I just get the error Face ID not available.
 

The_New_Me

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No , nothing.
When I push the section “get started” front camera not start to see my face. I just get the error Face ID not available.

Is your iPhone connected to the internet?
 

XiaoXiong95

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back up your iPhone through iTunes, and reset all settings to try if the issue resolved. Or you need to check if it is the hardware issue, or some iOS reapir tools like Joyoshare UltFix, Dr.Fone.
 

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