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Emails not deleted

tphj

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Nov 13, 2016
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I have ab iPhone 5s with the latest software update.
Three emails wont delete, I get the message "unable to delete this message"
It will allow me to move the emails to the trash folder but come the next morning they are back in my inbox

Can anyone help a not very computer literate chap

Paul
 
Welcome to iPhoneForums, Paul!

I hope one of these will help with your problem:

On your iPhone, go to Settings - Mail - Accounts, select the account, tap it and disable Mail. Wait for a few minutes, then enable it again.

If that doesn't help, delete the account and set it up again.

Third option, in case the advice above failed to solve your problem:
Go to Settings - Mail - Accounts, select the email account. Go to Account - Advanced - Incoming Settings - IMAP Path Prefix. Remove the slash (/) and write INBOX. That done, tap Account at the top left, then Done at the top right, and go back to Mail.
 
I like to say a big THANK YOU for your reply.
The first option cured the problem


Paul
 
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